FAQs – About the offer
Q. What is the offer?
A. Get flat Rs. 1500 Instant Cashback, on a min order value of Rs.1500.
Q. What is the offer duration?
A. From 08th June 2019 (00:00 Hours) to 16th June 2019 (23:59 hours).
Q. What is a valid PhonePe payment?
A. Payment to be made through BHIM UPI, Debit Card, Credit Card or Wallet within the "PhonePe" option on checkout. For users paying through BHIM UPI, cashback is valid on transactions initiated and completed on PhonePe using a PhonePe linked bank account
Q. How do I check the eligibility of a purchase?
A. This offer will be applicable on any orders placed on Coolwinks online platform.
Q. How many times this offer can be availed?
A. Cashback is valid once (per user, per device) via PhonePe during the offer period.
Q. How do I avail the offer?
A. (1) On Coolwinks online platform(s), make the selection and proceed to pay.
(2) On the payment page, select “PhonePe” as the payment method.
(3) You will be redirected to the "Pay by PhonePe" screen; follow instructions specified (Click on Send OTP, Enter OTP, and Login).
(4) Pick the preferred payment option from the options shown (UPI, Debit Card or Credit Card, Wallet).
(5) Click on “Pay using PhonePe” to complete the transaction
Note:- in case you hold a wallet balance, it will be automatically used for paying. Please uncheck the checkbox to not use the wallet amount
Q. When do I get the cashback?
A. Cashback will be credited as PhonePe gift voucher balance within 24 hours of successful completion of the transaction.
Q. What happens if I am eligible for more than one offer?
A. If you are eligible for more than one offer, the offer giving you the maximum Cashback is automatically picked up for you.
Q. What happens in case of refund/cancellation of my order?
A. In case of full cancellation/return, the cashback given on the transaction will continue to remain as gift voucher balance and non-withdrawable to your bank account. This can continue to be used on PhonePe (recharges, bill payments, etc.). Refunded amount less of cashback will be credited back to the source of funds used while making payment.
Q. What other conditions apply on the cashback amount?
A. Cashback gift voucher can be used for recharges, bill payments and payments on PhonePe partner platforms/stores. Cashback gift voucher cannot be withdrawn to any linked bank account or transferred to other customers.
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