How does the promotion work?

Scenario
I am customer who has placed 2 orders during the offer period and following are the details.
• Order 1 - Rs. 1000 (Paid entirely using Amazon Pay balance) - Eligible
• Order 2 - Rs. 2000 (Rs. 1000 paid through Amazon Pay balance + Rs. 1000 paid through other payment methods) – Not eligible

Am I eligible for the promotion and how much would I be eligible for?
Answer : Yes you are eligible for the promotion for order 1. The overall eligible spend here is the amount spent through Amazon Pay balance, which is Rs. 1000 in the 1st order. However for Order 2, you will not be eligible for the offer as the payment has not been entirely made by Amazon Pay balance

Frequently Asked Questions (FAQs)

1. What is the Amazon Pay balance Cash back Offer ("Offer")?
(a) Shop on Amazon.in using your Amazon Pay balance to avail:
(i) 10% cash back as Amazon Pay balance, if you shop on Amazon.in for Fashion (Apparels, Shoes, Jewelry, Luggage, Handbags, Sunglasses, Watches categories) using the website www.amazon.in, mobile site or mobile App up to a maximum of Rs. 200
(Site and App are hereinafter collectively referred to as "Amazon.in")
(b) The Offer is available from 11th February to 21st February, 2017 ("Offer Period").
(c) The Offer is applicable only if a minimum of Rs. 1000 is paid for transactions on Amazon.in (Site and/or App) using your Amazon Pay balance during the Offer Period for Fashion (Apparels, Shoes, Jewelry, Luggage, Handbags, Sunglasses, Watches categories). The cash back under this Offer is available only on the transaction amount spent on Site or App using your Amazon Pay balance, at the relevant rates mentioned above.
(d) The Offer is applicable for all successful transactions, upon adjustment for refunds, conducted on Amazon.in (Site and/or App) using your Amazon Pay balance during Offer Period.
(e) The maximum cumulative cash back for Amazon.in customers is Rs. 200 across all transactions conducted on Amazon.in during the Offer Period.
(f) Any cancelled order(s) will not be eligible for cash back and the amount of such orders will be adjusted from the transaction amount for the purpose of the Offer.

2. How can I avail this offer?
There are no other special steps to avail this Offer and you just need to follow the regular purchase process on Amazon.in. However, please note the entire amount needs to be paid from your Amazon Pay balance.

3. What is the minimum transaction size for the cashback for the duration of the event?
The minimum transaction amount to avail cash back is Rs. 1000 across all transactions on Amazon.in for Amazon Fashion categories, net of refunds and cancellations.

4. What is the maximum cashback that I can avail?
The maximum cash back per Amazon.in customer is Rs.200 across Site and App during the Offer Period.

5. Is cash back under this Offer applicable on credit and debit cards?
No, it is only applicable to amounts spent for purchases using Amazon Pay balance.

6. My Amazon.in order includes Amazon.in Gift Card(s); will I be eligible for a cash back under this Offer? Is the Offer applicable on purchase of all products?
No, the cash back under this Offer is not applicable on purchase of:
(a)Amazon.in Gift Card(s),
(b)Bank cards (such as RBL and ticket compliments GCs)
(c)Annual Paid Prime membership

Hence, if your order contains any of the above, your cash back under this Offer will be the amount net of the amount towards the above items.

7. My payment failed while placing the order; will I be eligible for the cash back under this Offer?
If your payment failed while placing an order, Amazon.in gives you an option to revive your payment for such order.

8. I don’t have Amazon Pay balance. How can I add Amazon Pay balance?
To add Amazon Pay balance, you need to go to 'Your Account' -> 'Top up your Amazon Pay balance' -> 'Pay using Credit Card / Debit Card / Net banking'
Or
‘Amazon Pay’-> ‘Click on Add balance’-> 'Pay using Credit Card / Debit Card / Net banking'

9. When will I get the cash back?
The applicable cash back under this Offer will be credited to the eligible customer’s Amazon Pay balance latest by 21st February, 2017.

This Amazon Pay Balance Cashback Offer ("Offer") is funded by Amazon Online Distribution Services Private Limited ("AODSPL") and made available to you by Amazon Seller Services Private Limited ("ASSPL") on the website www.amazon.in or mobile site thereof ("Site") and the mobile application ("App"). Site and App are hereinafter collectively referred to as "Amazon.in"."Amazon Pay Balance" is a sum of all the balances associated with Amazon Gift Cards ("Gift Cards") in your Amazon.in account. Gift Cards are issued Qwikcilver Solutions Private Limited ("Qwikcilver") and are subject to the Amazon Gift Card Terms and Conditions ("Gift Card Terms").You agree that, by participating in or availing this Offer, you will be bound by these terms and conditions ("Offer Terms"). These Offer Terms are in addition to the Amazon.in Conditions of Use & Sale and the Gift Card Terms. To the extent the Amazon.in Conditions of Use & Sale are inconsistent with these Offer Terms; these Offer Terms will prevail with respect to this Offer only. To the extent the Gift Card Terms are inconsistent with these Offer Terms; these Offer Terms shall prevail with respect to this Offer only.
The Offer Terms are as follows:

1. This Offer will commence on 11th February, 2017 and end on 21st February, 2017 ("Offer Period"), unless extended by AODSPL and/or ASSPL, in their sole discretion without any prior notice.

2. During the Offer Period, every Amazon.in customer who makes a purchase of any product(s) listed by a seller on Amazon.in shall be entitled to receive ‘cashback’ as Amazon Pay Balance (in the form of Gift Cards issued by Qwikcilver and provided by AODSPL) in accordance with the following conditions and subject to the Offer Terms:
   (a) Shop on Amazon.in using your Amazon Pay Balance to avail:
   (i) 10% cashback as Amazon Pay Balance, if you shop on the Site for Amazon Fashion, up to a maximum of Rs.200
   (b) The Offer is applicable only if a minimum of Rs.1000 is paid for transactions on Amazon.in (Site and/or App) using your Amazon Pay Balance for Amazon Fashion during the Offer Period. The cashback under this Offer is available only on the transaction amount spent on Site or App using your Amazon Pay Balance, at the relevant rates mentioned above.
   (c) The Offer is applicable for all successful transactions, upon adjustment for refunds, conducted on Amazon.in (Site and/or App) using your Amazon Pay Balance during Offer Period.
   (d) The maximum cumulative cash back for Amazon.in customers is Rs.200 across all transactions conducted on Amazon.in for Amazon Fashion during the Offer Period.

3. This offer is not valid on purchase of:
   (a) Amazon.in Gift Card(s),
   (b) Bank cards (such as RBL and ticket compliments GCs), and
   (c) Annual Paid Prime membership.

4. The applicable cashback amount under this Offer will be credited to the eligible customer’s Amazon Pay Balance by March 21, 2017.

5. The queries regarding the Offer need to be directed to AODSPL and will be entertained only till expiry of the Offer Period. Any complaints regarding the cashback need to be directed to AODSPL and will be entertained only till 23rd May, 2017.

6. Neither AODSPL nor ASSPL does not make a warranty of any kind, express or implied (including, without limitation, any implied warranty of quality, merchantability, or fitness for a particular purpose or for delivery or after sales services, in relation to any products purchased by you from Amazon.in). You hereby release AODSPL and ASSPL from liability of any kind relating to the aforesaid.

7. All the existing/ additional offers, gifts or discounts, being offered on Amazon.in can be availed by you as part of this Offer, subject to the terms and conditions of such offers, gifts or discounts. AODSPL will not be responsible nor will entertain any correspondence regarding such offers, gifts or discounts.

8. In the event of any cancellation of your order (either by you of the seller), the amount of the cancelled order will not be eligible for the Offer and the transaction amount will be excluded from the transaction amount for the purposes of this Offer.

9. In the event, you return the product(s) the amount of the returned products will not be eligible for the Offer and the transaction amount will be excluded from the transaction amount for the purposes of this Offer.

10. Any images/ pictures of products shown in the communication sent to you either through mailers or advertised on Amazon.in, are representative only and may not bear any resemblance to the actual products and neither AODSPL nor ASSPL will be responsible towards the same, under any circumstances.

11. Products offered under this Offer are subject to availability on Amazon.in. Accordingly, neither AODSPL nor ASSPL will be responsible for non-availability of any of the products, under any circumstances.

12. There are no cash or other alternatives available in whole or in part, in relation to the benefits under this Offer.

13. All applicable taxes and levies in relation to the products and the Offer, including without limitation sales tax, service tax, goods and services tax etc., shall be payable by you.

14. The Offer is subject to laws of the Republic of India. The courts at Bangalore shall have the exclusive jurisdiction in respect of any disputes or any matter arising out of this Offer.

15. No requests for transfer or assignment of the benefits under the Offer shall be entertained. You agree that all decisions AODSPL or ASSPL (as the case may be) related to provision of benefits under the Offer are final and binding on you. Failure by AODSPL or ASSPL (as the case may be) to enforce any of these Offer Terms in any instance shall not be deemed to be a waiver of the Offer Terms and shall not give rise to any claim by any person.

16. You or any Amazon.in customer is not bound in any manner to participate in or avail the Offer. This Offer is being made purely on a "best effort" basis and participating in or availing the Offer is voluntary.

17. AODSPL and/or ASSPL reserve the right to add, alter, modify, change or vary all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether, at any time without prior notice and without assigning any reason whatsoever.