Frequently Asked Questions

Q. What's the offer construct?

A. Customers will get a cashback of 100% up to Rs.100, applicable to first time user of Amazon Pay on Swiggy in May’19.

Q. How do I avail this cashback offer?

A. You have to go to the Swiggy website or app, select the food of your choice & make the payment using Amazon Pay as the payment option. No coupon codes are required.

Q. What is the offer period?

A. Offer is valid only on 12th May 2019.

Q. How many times can I avail the offer?

A. The offer can only be availed once per user during the offer period.

Q. How and when will the cashback reach the customers?

A. Instant cashback will be credited after completing the payment.

Q. Is the offer valid on both online and offline orders placed on Swiggy?

A. Offer is valid only on online orders made on the Swiggy website or app using Amazon Pay

Q. What will happen if my order is cancelled partially or fully?

A. This Offer will not be applicable if you, the Merchant or Amazon cancels the order fully or partially and in such a case, participation in the Offer will be deemed withdrawn. However, if you place another valid order after this during the offer period, the new order will be eligible for the cashback